Xerox WorkCentre 490cx Online User Guide To go to a section in this book, click on one of the following links. Then, click on an entry in the section's Table of Contents. You may also click on the Search button on the left of the page to look for key words or phrases. BOOK TOC CHAPTER TOC SEARCH PRINT PREVIEW Safety Notes Copyright 1: Getting Started 2: Making a Copy 3: Sending a Fax 4: Receiving a Fax 5: Printing 6: Scanning 7: Troubleshooting 8: Maintenance A: Specifications FCC Regulations Safety and Legal Requirements for Xerox Europe Certification Telephone Connectivity Guidelines B: Glossary PREVIOUS PAGE NEXT PAGE 1 SAFETY NOTES Safety Notes Your WorkCentre 490cx and supplies are designed and tested to meet strict safety requirements. Included are safety agency examination and approval and compliance to established environmental standards. Please read the following instructions carefully before operating the WorkCentre 490cx, and refer to them as needed to ensure the continued safe operation of your WorkCentre. Follow all warnings and instructions marked on or supplied with the product. BOOK TOC Symbols Used: CHAPTER TOC = Caution = Warning Unplug the WorkCentre 490cx from the wall outlet before cleaning. Always use materials specifically designated for this product. Use of other materials may result in poor performance and could create a hazardous situation. Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning methods. Never spray anything onto or inside of the WorkCentre 490cx. Use supplies or cleaning materials only as directed. Keep all supplies and materials out of reach of children. Do not use the WorkCentre 490cx near water, in wet locations, or outdoors. Do not place the WorkCentre 490cx on an unstable cart, stand, or table. The WorkCentre 490cx may fall, causing personal injury or serious damage to the machine. SEARCH PREVIOUS PAGE NEXT PAGE 2 SAFETY NOTES This product is equipped with a grounding type plug. The plug will fit only into a grounded power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use an adapter to connect the WorkCentre to a power source receptacle that lacks a ground connection terminal. The WorkCentre 490cx should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult your local power company. BOOK TOC Do not allow anything to rest on the power cord. Do not locate the WorkCentre 490cx where people will step on the cord. The power supply cord is the disconnect device for this equipment. Ensure that the WorkCentre 490cx is installed near an outlet and is easily accessible. Your machine is equipped with an energy saving device to conserve power when the machine is not in use. The machine may be left on continuously. Slots and openings in the cabinet and in the back and sides of the WorkCentre are provided for ventilation. To ensure reliable operation of the WorkCentre and to protect it from overheating, these openings must not be blocked or covered. The WorkCentre 490cx should never be located near or over a radiator or heat register. The WorkCentre 490cx should not be placed in a built-in installation unless proper ventilation is provided. Never push objects of any kind into the slots of the WorkCentre 490cx as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock. Never spill liquid of any kind on the WorkCentre 490cx. CHAPTER TOC SEARCH PREVIOUS PAGE NEXT PAGE 3 SAFETY NOTES Never remove covers or guards that require a tool for removal. There are no casual operator serviceable areas within the covers of the WorkCentre 490cx. Never defeat interlock switches. This Machine is designed to restrict operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the machine will not operate with covers opened. Use of an extension cord with this WorkCentre is not recommended or authorized. BOOK TOC Avoid direct viewing of the document lights. The lamps are bright and, while not harmful, they may cause an annoying afterimage. Always keep the document cover closed during operation and storage. If you need additional safety information concerning the WorkCentre or Xerox supplied materials, you may call Xerox at 1-800 TEAM XRX (1-832-6979) from within the United Sates. From outside the United States please contact your local Xerox Helpline. CHAPTER TOC SEARCH PREVIOUS PAGE NEXT PAGE 4 COPYRIGHT Copyright Prepared by: Xerox Industrial Design Human Interface Graphic Design Jefferson Road Henrietta, New York ©1999 by Xerox Limited. All rights reserved. BOOK TOC CHAPTER TOC Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc. Xerox ® and all Xerox products mentioned in this publication are registered trademarks of the Xerox Corporation. SEARCH Windows TM is a trademark of Microsoft Corporation. Product names andtrademarks of other companies are also acknowledged. Changes are periodically made to this document. Changes, technical inaccuracies and typographical errors will be corrected in subsequent editions. PREVIOUS PAGE NEXT PAGE 5 Chapter 1 Getting Started Click on one of the following topics, or click on the Search button on the left. BOOK TOC CHAPTER TOC Set Up Your Machine Guidelines for Special Paper and other Media Installing Software Uninstalling Software Using the Control Panel System Setup Automatic Reports Setting an Option SEARCH PREVIOUS PAGE NEXT PAGE 6 SET UP YOUR MACHINE Set Up Your Machine Unpacking BOOK TOC WorkCentre 490cx Ink Cartridges WC490cx Install Guide WC490cx Quick Reference Guide CHAPTER TOC Document exit tray SEARCH Document Input tray CD-ROM 1 Handset2 Telephone line cord 2 Power cord2 PC cable Replacement ADF Rubber Pads *1 Two CD ROMs containing Installer, Software and Online User Guide. *2 May vary according to country. PREVIOUS PAGE NEXT PAGE 7 SET UP YOUR MACHINE Control Locations and Functions Take a moment to familiarize yourself with the main components and their locations. Document Input Tray Paper Feeder Extension Tray Automatic Paper Feeder Envelope Guide Automatic Document Feeder Paper Guide BOOK TOC Document Guide Control Panel CHAPTER TOC Document Exit Tray SEARCH Paper Exit Tray PREVIOUS PAGE NEXT PAGE 8 SET UP YOUR MACHINE Note: In some countries, a handset is provided. Your machine may look slightly different than the illustration with the handset mounted on the left side of the machine. USB Cable Connector Handset Connector (not available in all countries) BOOK TOC Power Cord Connector PC Parallel Cable Connector CHAPTER TOC EXT Connection LINE Connection SEARCH Color Ink Cartridge Control Panel Cover Black Ink Cartridge PREVIOUS PAGE NEXT PAGE 9 SET UP YOUR MACHINE Choosing a Location To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near your workstation. Leave enough space to allow for easy paper loading, paper unloading, and opening of the front cover. Do not place your machine: · · · BOOK TOC In direct sunlight. Near heat sources or air conditioners. In dusty or dirty environments. Setting Up Your Machine CHAPTER TOC Document Input Tray Insert the two tabs on the tray into the slots as shown. Fold out the extension tray, if necessary. SEARCH PREVIOUS PAGE NEXT PAGE 10 SET UP YOUR MACHINE Paper Exit Tray Slide the Paper Exit Tray out from the base of the machine. If desired, fold out the extension tray. BOOK TOC CHAPTER TOC Document Exit Tray SEARCH Insert the two tabs on the document exit tray into the slots on the front of your machine. Fold out the extension tray, if necessary. PREVIOUS PAGE NEXT PAGE 11 SET UP YOUR MACHINE Telephone Line Note: There are many possible ways to connect telephone accessories to the WorkCentre 490cx. Refer to Telephone Connectivity Guidelines for more details. Plug one end of the telephone line cord into the TEL LINE jack and the other end into a standard phone wall jack. BOOK TOC CHAPTER TOC SEARCH To a standard telephone jack (will vary according to country) PREVIOUS PAGE NEXT PAGE 12 SET UP YOUR MACHINE Extension Phone If you want to use a standard phone or answering machine with your WorkCentre 490cx, connect it to the jack labeled EXT on the side of the machine. BOOK TOC CHAPTER TOC SEARCH To a telephone or answering machine PC Cable Your Xerox WorkCentre 490cx is equipped with a parallel interface port for use with IBM PCs and compatible computers. Using the supplied Centronics parallel cable, connect your WorkCentre 490cx to a computer that supports bi-directional communications (IEEE standard 1284). Note: If using another parallel cable, ensure that it is bi-directional and meets IEEE standard 1284 specifications and is not longer than twelve feet. PREVIOUS PAGE NEXT PAGE 13 SET UP YOUR MACHINE To connect the WorkCentre 490cx to a computer using a parallel cable, follow the steps below: Caution: Make sure the computer is turned off, and the WorkCentre 490cx is unplugged from the power outlet. 1. Plug the parallel cable into the connector on the back of the WorkCentre 490cx. Swing the metal clips of the connector inward until they lock firmly inside the notches on the parallel cable connector. BOOK TOC CHAPTER TOC SEARCH Close Cable Connector Locking Clips 2. Connect the other end of the cable to the parallel port on your computer. Refer to your computer documentation for assistance with this procedure. PREVIOUS PAGE NEXT PAGE 14 SET UP YOUR MACHINE USB Cable Your Xerox WorkCentre is equipped with a USB interface port, that can be used if you are running windows 98/2000 or Windows NT4.0. However, the USB cable is not provided with the machine. Note: If using a USB cable, the parallel cable is not used. In addition, the computer and the 490cx must be powered on before connecting the USB cable to the computer. BOOK TOC To connect the WorkCentre 490cx to a computer using the USB cable, follow the steps below: 1. Turn on the computer and the 490cx and allow them to power up. 2. Plug the rectangle end of the USB cable into the connector on the back of the WorkCentre 490cx. CHAPTER TOC SEARCH 3. Connect the other end of the USB cable to one of the USB ports on your computer. Refer to your computer documentation for assistance with this procedure. PREVIOUS PAGE NEXT PAGE 15 SET UP YOUR MACHINE AC Power Cord Warning: There is NO On/Off switch for the WorkCentre 490cx. When the AC power cord is plugged in, the machine is fully energized. 1. Plug one end of the AC power cord into the back of the machine and the other end into a grounded AC power outlet. BOOK TOC CHAPTER TOC To AC outlet SEARCH 2. The machine turns on and performs a self diagnostic test. POWERING UP PLEASE WAIT appears on the LCD display. PREVIOUS PAGE NEXT PAGE 16 SET UP YOUR MACHINE If you are setting up the machine for the first time, or if the machine has not been operated for an extended period of time, SET DATE AND TIME, and PRESS START will appear on the LCD display. SET DATE AND TIME PRESS START BOOK TOC 3. Press the Start button. A flashing cursor will appear on the first character of the date in the LCD display. CHAPTER TOC 4. Enter the date and time using the Number Keypad. If you need assistance entering characters using the Number keypad, refer to Entering Alphanumeric Characters. 5. Press the Start button to confirm your settings. The WorkCentre 490cx returns to standby mode. If there are no ink cartridges installed, ALL CART. EMPTY appears in the top line of the display. SEARCH Note: If you do not set the date and time, after a short period of time the machine will automatically accept whatever date and time are displayed on power up. It will then go into standby mode. Note: To power off the machine, unplug the power cord. Power must be applied at all times if the machine is used as an unattended fax machine. PREVIOUS PAGE NEXT PAGE 17 SET UP YOUR MACHINE Installing Ink Cartridges Your machine is a dual cartridge Inkjet printer. You must use a black and a color ink cartridge. When viewed from the front of the machine, the Black Ink Cartridge installs in the right Cartridge Holder while the Color Ink Cartridge installs in the left Cartridge Holder. When installing ink cartridges, you must provide specific information to the WorkCentre 490cx about the cartridges you install. This allows the printer to keep track of which cartridges are installed and to gauge ink cart ...